Comments on: Working with RealLegal .ptx files on the Mac http://www.toddvachon.com/working-with-reallegal-ptx-files-on-the-mac/ photography, visual design, etc. Tue, 29 Dec 2009 02:23:36 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Todd http://www.toddvachon.com/working-with-reallegal-ptx-files-on-the-mac/comment-page-1/#comment-170 Todd Tue, 29 Dec 2009 02:23:36 +0000 http://www.toddvachon.com/working-with-reallegal-ptx-files-on-the-mac/#comment-170 I recently had an exchange on this subject via email which I'm posting here in case it helps: <em>"I ran across your article on running Crossover in order to run Real Legal's E-Transcript viewer, which I came across by way of the Mac Lawyer blog. I'm wondering if you are still doing this, and if so, if you could share the versions of the Mac OS, Crossover, and E-Transcript viewer that you are running. We're trying to do this with Crossover 8.01 and Mac OS X 10.6, and the combination is giving us fits. Essentially, the application will launch, but we can't get it to open any files. When we attempt to, E-Transcript Viewer just hangs. I would appreciate any information you could give me."</em> Hi ---, It's actually been a while since I've had to run E-Transcript viewer, and I really feel for anyone who has to use it regularly. I believe my setup at the time was Mac OS10.4 or possibly 10.5) and Crossover version 6.x. I still run Crossover to utilize another Windows-based program, and I just upgraded to version 8, which works much better than my previous version (6) which was only barely serviceable for the program I needed it for. I find version 8 to be robust enough for daily driving. Which is to say the trouble is probably with Snow Leopard or, more likely with E-Transcript viewer itself. Real Legal, like a lot of companies which have no real competition to speak of, seems to be putting minimal resources into E-Transcript viewer unfortunately. They probably will only spend time updating it when it finally fails to run on the next Windows operating system. I would recommend searching the Crossover forums in the off chance someone else has figured this problem out. Your other option is to take the next step and move to Parallels or VM ware so you can run a real copy of windows, which should solve the problem (though I understand why you would want to avoid paying for Windows, it may be a necessary evil if your business depends on it) but you might want to check to see if anyone's having problems with ETV and Windows 7 first, since that is also a possibility. Had I gotten to that point, except for the inconvenience factor I likely would have opted to buy a cheap PC laptop just for translation purposes. Hope you find a solution. If you do, please post a comment so we can pay it forward. I recently had an exchange on this subject via email which I’m posting here in case it helps:

“I ran across your article on running Crossover in order to run Real Legal’s E-Transcript viewer, which I came across by way of the Mac Lawyer blog. I’m wondering if you are still doing this, and if so, if you could share the versions of the Mac OS, Crossover, and E-Transcript viewer that you are running. We’re trying to do this with Crossover 8.01 and Mac OS X 10.6, and the combination is giving us fits. Essentially, the application will launch, but we can’t get it to open any files. When we attempt to, E-Transcript Viewer just hangs.

I would appreciate any information you could give me.”

Hi —,

It’s actually been a while since I’ve had to run E-Transcript viewer, and I really feel for anyone who has to use it regularly. I believe my setup at the time was Mac OS10.4 or possibly 10.5) and Crossover version 6.x. I still run Crossover to utilize another Windows-based program, and I just upgraded to version 8, which works much better than my previous version (6) which was only barely serviceable for the program I needed it for. I find version 8 to be robust enough for daily driving. Which is to say the trouble is probably with Snow Leopard or, more likely with E-Transcript viewer itself.

Real Legal, like a lot of companies which have no real competition to speak of, seems to be putting minimal resources into E-Transcript viewer unfortunately. They probably will only spend time updating it when it finally fails to run on the next Windows operating system.

I would recommend searching the Crossover forums in the off chance someone else has figured this problem out. Your other option is to take the next step and move to Parallels or VM ware so you can run a real copy of windows, which should solve the problem (though I understand why you would want to avoid paying for Windows, it may be a necessary evil if your business depends on it) but you might want to check to see if anyone’s having problems with ETV and Windows 7 first, since that is also a possibility. Had I gotten to that point, except for the inconvenience factor I likely would have opted to buy a cheap PC laptop just for translation purposes.

Hope you find a solution. If you do, please post a comment so we can pay it forward.

]]> By: Mitch http://www.toddvachon.com/working-with-reallegal-ptx-files-on-the-mac/comment-page-1/#comment-169 Mitch Mon, 28 Dec 2009 20:55:45 +0000 http://www.toddvachon.com/working-with-reallegal-ptx-files-on-the-mac/#comment-169 I followed your instructions, but I cannot get the E-Transcript Bundle Viewer (From the RealLegal site) to work. I opens up fine, but when I try to open a deposition transcript it freezes and the transcript will not appear. Any ideas? I followed your instructions, but I cannot get the E-Transcript Bundle Viewer (From the RealLegal site) to work. I opens up fine, but when I try to open a deposition transcript it freezes and the transcript will not appear. Any ideas?

]]> By: Iris http://www.toddvachon.com/working-with-reallegal-ptx-files-on-the-mac/comment-page-1/#comment-167 Iris Wed, 10 Jun 2009 19:52:55 +0000 http://www.toddvachon.com/working-with-reallegal-ptx-files-on-the-mac/#comment-167 Joey thanks for the info on XML export. I will try that right now. I also wish that I could buy a VIEWER that just WORKS on our MAC. We "could" use Windows in Court on the MAC but the interface is such a pain we prefer not to do it. Joey thanks for the info on XML export. I will try that right now. I also wish that I could buy a VIEWER that just WORKS on our MAC. We “could” use Windows in Court on the MAC but the interface is such a pain we prefer not to do it.

]]> By: Joey http://www.toddvachon.com/working-with-reallegal-ptx-files-on-the-mac/comment-page-1/#comment-132 Joey Thu, 10 Jan 2008 23:39:20 +0000 http://www.toddvachon.com/working-with-reallegal-ptx-files-on-the-mac/#comment-132 Clarity's software only imports the RealLegal XML file not the PTX. Just select EXPORT from the File menu in PTX Viewer and choose XML. Save the file and then import that file into Clarity Software. Works fine for me. Clarity’s software only imports the RealLegal XML file not the PTX.

Just select EXPORT from the File menu in PTX Viewer and choose XML. Save the file and then import that file into Clarity Software. Works fine for me.

]]> By: Jonathan Cooper http://www.toddvachon.com/working-with-reallegal-ptx-files-on-the-mac/comment-page-1/#comment-85 Jonathan Cooper Wed, 28 Nov 2007 02:59:37 +0000 http://www.toddvachon.com/working-with-reallegal-ptx-files-on-the-mac/#comment-85 Todd, I have tried the Clarity software and while it may work with some reallegal files, I could not make it work with .ptx files. It could be me. If you find that the free or the demo works, please post on it. I hate the .ptx format that I used to love, only because I love my mac more. If you create a conversion for the mac, I will buy it. Todd, I have tried the Clarity software and while it may work with some reallegal files, I could not make it work with .ptx files. It could be me. If you find that the free or the demo works, please post on it. I hate the .ptx format that I used to love, only because I love my mac more. If you create a conversion for the mac, I will buy it.

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