Working with RealLegal .ptx files on the Mac
Recently, while doing some research on producing video depositions, I came across RealLegal’s .ptx files. Those in the legal profession will recognize this format is the method not a few court reporters use to deliver deposition transcripts. This can present a challenge for Mac users because the .ptx file is a proprietary encrypted file, only readable with RealLegal’s software which is not well supported for the Mac.
It’s true that RealLegal offers free readers for both the PC and Mac, but if you look at the fine print you’ll realize that the Mac version is written to run in ‘classic’ mode. Classic mode is not supported under OS 10.5 ‘Leopard’ or on any Intel Mac. In other words, RealLegal isn’t really interested in continuing to support the Mac market. If you have a PowerPC Mac running OSX.4 or prior, this solution may work for you for now. If not, read on…
Since I was interested in producing synchronized video depositions, I needed to find a way to easily access these files. Here are some of my initial findings:
For producing synchronized video depositions, Clarity Legal Software makes DepoSmart [or TrialSmart, which will also synchronize depositions, and is my choice in terms of functionality] which it claims can read RealLegal e-Transcript XML files. I haven’t tested it out yet, but it sounds promising. Clarity also produces free cross platform viewer software. All Clarity’s is available for either platform (and really supported by the look of it).
[Update: Here's a video from Clarity Legal Software's site that details how you can import RealLegal .ptx files. It still involves the need to export from their free reader software for Windows. Solutions for that issue are to run Windows in BootCamp, use a emulator like Parallels or VMWare Fusion to run Windows alongside OS X, or if you have a limited use for Windows and don't want to pay Microsoft for a copy of it, I recommend Codeweaver's Crossover software detailed below.]
[Another Update: It is important to choose the correct XML file type when importing into DepoSmart. If importing RealLegal files, you need to choose "RealLegal E-Transcript XML" or the import will fail. See image below.]

What if you just want to be able to read .ptx files on you mac? I use Codeweaver’s Crossover software to run a PC only program that I need to use. Crossover is a commercial application of the opensource Wine project, which is dedicated to running Windows application on Intel chips without the need for Windows. If you have an Intel Mac this is your ticket. Crossover is available as a free 30-day trial version.
I found that the PC version of RealLegal’s free reader ran perfectly well in Crossover. If you want to give Crossover a try, here’s some details on how I set it up that should save you some time: After installing Crossover for Mac and running it, click on the ‘manage bottles’ link and create a new Windows 2000 ‘bottle’. When Crossover is done setting up the bottle, click on the applications button and then the install software button. Choose the ‘install unsupported software’ option – don’t panic, this just means it’s not on the limited list of tested software – not surprising since there isn’t a big market for it outside of the legal profession. Navigate to the envsetup.exe file you downloaded from the RealLegal site and choose it. Follow the installation directions. When it’s done you should get a finder window with the viewer’s program icon. Open the viewer application and use it like you would any other app.
What if you want to convert your transcript into a universal format that anyone can read, like a potential expert witness? Select the entire transcript (I found I needed to click and drag the whole document to do this – see what I mean about junky proprietary software?). Remember that it thinks it is running under windows, so the copy command is Control-C instead of the Mac’s Command-C (Pasting on the Mac side is still Command-V). Next I opened Pages [Apple's word processor] and pasted the text in. From there choose File>Print and choose the ‘Save as PDF’ option and you’ll have a cross-platform shareable PDF. [Note: other word processors, such as Word for Mac or even TextEdit may work for this, but I haven't tested them.]
If you own Adobe Acrobat Professional, you can take this a step further. [Note: I found I couldn't paste a transcript of 20 or more pages directly into a blank Acrobat PDF. My test file was 50 pages long. So I used Pages to create the initial PDF file, then opened it in Acrobat to index it.] Acrobat will allow you to index the file so you can search it for any word and quickly locate each usage. Open your PDf in Acrobat and choose Advanced>Document Processing>Manage Embedded Index. Click the ‘Embed Index’ button and Acrobat will index the entire document. The nice thing about this is that the index can be searched by anyone with the latest free Adobe Acrobat reader software. Adobe by the way has a very good track record at maintaining cross platform compatibility.
[UPDATE: A more direct path to creating a .pdf with Acrobat is to use Crossover to run the viewer as described above, then from within the viewer select File>Save As>Ascii (which is just a plain text file or .txt) then use Acrobat to 'Create PDF from a File' using the resulting text (.txt) file. Once you have Crossover set up, this whole process will take just a couple of minutes. All the formatting, including page and line numbers is retained.]
I hope this helps you if you’ve found yourself in the same boat. I’d love to hear some feedback on these workarounds or other ideas if you have them. Let me know of your experience with this issue.
Todd, I have tried the Clarity software and while it may work with some reallegal files, I could not make it work with .ptx files. It could be me. If you find that the free or the demo works, please post on it. I hate the .ptx format that I used to love, only because I love my mac more. If you create a conversion for the mac, I will buy it.
Clarity’s software only imports the RealLegal XML file not the PTX.
Just select EXPORT from the File menu in PTX Viewer and choose XML. Save the file and then import that file into Clarity Software. Works fine for me.
Joey thanks for the info on XML export. I will try that right now. I also wish that I could buy a VIEWER that just WORKS on our MAC. We “could” use Windows in Court on the MAC but the interface is such a pain we prefer not to do it.
I followed your instructions, but I cannot get the E-Transcript Bundle Viewer (From the RealLegal site) to work. I opens up fine, but when I try to open a deposition transcript it freezes and the transcript will not appear. Any ideas?
I recently had an exchange on this subject via email which I’m posting here in case it helps:
“I ran across your article on running Crossover in order to run Real Legal’s E-Transcript viewer, which I came across by way of the Mac Lawyer blog. I’m wondering if you are still doing this, and if so, if you could share the versions of the Mac OS, Crossover, and E-Transcript viewer that you are running. We’re trying to do this with Crossover 8.01 and Mac OS X 10.6, and the combination is giving us fits. Essentially, the application will launch, but we can’t get it to open any files. When we attempt to, E-Transcript Viewer just hangs.
I would appreciate any information you could give me.”
Hi —,
It’s actually been a while since I’ve had to run E-Transcript viewer, and I really feel for anyone who has to use it regularly. I believe my setup at the time was Mac OS10.4 or possibly 10.5) and Crossover version 6.x. I still run Crossover to utilize another Windows-based program, and I just upgraded to version 8, which works much better than my previous version (6) which was only barely serviceable for the program I needed it for. I find version 8 to be robust enough for daily driving. Which is to say the trouble is probably with Snow Leopard or, more likely with E-Transcript viewer itself.
Real Legal, like a lot of companies which have no real competition to speak of, seems to be putting minimal resources into E-Transcript viewer unfortunately. They probably will only spend time updating it when it finally fails to run on the next Windows operating system.
I would recommend searching the Crossover forums in the off chance someone else has figured this problem out. Your other option is to take the next step and move to Parallels or VM ware so you can run a real copy of windows, which should solve the problem (though I understand why you would want to avoid paying for Windows, it may be a necessary evil if your business depends on it) but you might want to check to see if anyone’s having problems with ETV and Windows 7 first, since that is also a possibility. Had I gotten to that point, except for the inconvenience factor I likely would have opted to buy a cheap PC laptop just for translation purposes.
Hope you find a solution. If you do, please post a comment so we can pay it forward.